FREQUENTLY ASKED QUESTIONS
 

CALL US TOLL FREE : 1800 860 5143
If you have any more questions or chat to us live
 

HOW CAN I PAY FOR SENDING THE GIFTS ?
We accept Visa, Master, Amex and Discover credit and debit cards online and over the phone.

I DONT HAVE A CREDIT/DEBIT CARD? CAN I STILL USE YOUR WEBSITE
Yes, the easiest way we would suggest you is to buy a visa gift card which is easily available at all major stores and banks, you pay them cash and they will issue you a visa gift card which can be used online on our website, click here to check out stores close to you, offering visa gift cards.

You may also send money transfer through western union or money gram, for more information on that, please contact us

IS YOUR SITE SECURE TO GIVE CREDIT CARD INFORMATION ?
Yes its very secured, we use 128 BIT SSL secure server to process data, We use world famous authorize.net gateway for approvals and once the approval is taken,  your credit card information is immediately deleted from our records. We do not use any third party credit card processors, all transactions are done directly by our company and appear as "gifts pakistan on your card statement with our toll free number mentioned on it.

DO YOU ACCEPT PAY PAL ?
Due to restrictions by paypal on delivery in Pakistan, We have stopped accepting paypal.

THE GIFT LOOKS EXACTLY SHOWED IN THE PICTURE?
Yes ! In most cases it will look the same as these pictures are taken from our own products, However sometimes the appearance might differ slightly in smaller cities.

ARE ALL THE ITEMS GIFT WRAPPED?
Yes all items are gift wrapped with the vendor name printed on it

DO YOU DELIVER FREE GREETING CARD?
Yes ! Every order is delivered with a free Greeting Card.

WHERE DO YOU DELIVER?
We offer delivery in more then 120 cities of Pakistan, click here to see the list of cities.

WHAT ARE YOUR DELIVERY TIMINGS?
Most of our deliveries are done between 10 AM to 8 PM

DO YOU DELIVER ON HOLIDAYS?
Delivery on Sunday and other public holidays are only available for Karachi, Lahore, Islamabad, Pindi, Hyderabad, Peshawar, Multan, Faisalabad, Jhelum, Mirpur AK, Gujrat, Gujranwala, Wazirabad, Bahawalpur, Daska, Sialkot, Shiekhupura, Sargodha, Sahiwal, Attock, Abbotabad, Wah Cantt & Dina

IS SHIPPING FREE OR ARE THERE ANY HIDDEN CHARGES?
Yes Shipping is Free!  you only pay the price you see on our website for the product, there is no shipping charges or any other hidden charges.

WHAT IF THE RECEIVER DOES NOT RECEIVE THE PRODUCT?
99% of our delivery are done on time, in some cases delivery might delay due to incomplete address, strike etc, In such case we arrange the delivery next day.