Terms and policy for gifts to pakistan
  
 
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 Items List
FLOWERS BOUQUET
FLOWERS ARRANGEMENT
IMPORTED FLOWERS 
CAKES
MITHAI
CHOCOLATES
FRESH FRUITS
PIZZA MEALS
BURGER MEALS
BIRYANI MEALS
OTHER FOOD MEALS
DUNKIN DONUTS
DRY FRUITS
FOOD HAMPERS
SUGAR FREE ITEMS
PERSONAL GIFTS
BALLOONS
PERFUMES
WATCHES
DINNER VOUCHERS
STUFFED TOYS
CHILDREN GIFTS
NEW BORN GIFTS
CANDLE & FRAGRANCE
CHOORIAN/MENDHI
GOLD &  JEWELLERY
ELECTRONICS
PHONE CARDS
ISLAMIC GIFTS
LEATHER GIFTS
OTHER GIFT ITEMS
CLOTHING 
 Combos
FLOWERS COMBOS
IMPORTED COMBO
MITHAI COMBOS
CAKE COMBOS
WEDDING COMBOS
BIRTHDAY COMBOS
CHILDREN COMBOS
GIANT COMBOS
   




OUR TERMS AND CONDITIONS


Delivery Timings
A
ll our orders are delivered between 11 AM to 7 PM. On Sundays/Public Holidays delivery are done after 1 PM as the vendors on Sunday operate after these hours, You may request a delivery for particular time, however we do not guarantee the accuracy of time deliveries.

Same Day Delivery:
Same Day Delivery is only available for Karachi, Lahore, Islamabad, Rawalpindi, Multan, Faisalabad, Gujranwala, Jhelum, Gujrat, Sialkot & Peshawar, For other cities only next day delivery is possible. Further orders for same day delivery must be placed before 1 PM Pakistan time (Same Day Delivery cannot be done on occasions like Mothers Day, Valentines or Eid

Cake Vendors:
The
Cakes are Purchased from Five Star Hotels for Karachi, Lahore, Islamabad, Faisalabad and Rawalpindi only, For other cities we used the best available bakery.

Replacement Policy:
All products are personally chosen and inspected for quality. We use one of the best suppliers available in the country, However If you are unsatisfied with the quality of our items, please contact us with your order number within 2 days of the delivery. No refund is offered and only replacement will be offered and we shall be requiring the damage product back for replacement.

There is no replacement for any kind of food meals we offer on our website, this includes franchise like pizza hut, kfc and MacDonald's, as they are always made on order and only few minutes before delivery. We will not entertain any complaints on food meals, as  none of the restaurants offer replacement to us, We offer  only reputable restaurants which offer good quality food.

Refund Policy:
We will only issue 100% refund, if we fail to deliver your order on your requested delivery date, or if item is not in stock for some reason. However all orders must be placed at least 24 hours in advance in order to get delivered on your desired date, Any same day/urgent orders are not guaranteed on time and no refund will be offered for such orders.

Product Images:
All products pictures are for guidance purpose only, they may differ in seasons and cities. All the pictures on the website are taken from one of the cities and may look different in other cities

Credit Card Security:
All our transactions are done on 128 BIT SSL Secure server and all information sent to our bank gateway is encrypted. Its very safe to use your credit card on our website and We do not save any credit card information on our servers or database.

Order Cancellation:
Order once placed cannot be cancelled as its booked with suppliers and courier for the delivery.

Order Changes:
Bigger Cakes might not be available in smaller cities, therefore two smaller cakes will be arranged.

Late Delivery:
We always try to deliver the item on the requested date, however sometimes we may fail due to late placement of orders, Incomplete address or no one available at the given address.

Pending Delivery:
No refund will be issued on pending delivery, if in any case the address and telephone is incomplete we will contact the customer and if no response is received within 24 hours, we shall dispose the gift items.

Special Requests:
We will try our best to fulfill the special request of customer, i-e time delivery or cake flavours, However we cannot guarantee this on occasions like Eid, Mother`s Day, Public Holidays and Valentines Day.

Holiday Service / Sunday Service :
Holiday Service is not available in some smaller cities, in such case we shall deliver the gift a day before or next day. All major cities of Pakistan have Sunday & Holiday services.
.

Credit Card Verification :
We may call and verify any order placed using credit cards, If verification is not completed order will be cancelled.

 

 
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  Order Over Phone

 Do you wish to place order over the phone or have any questions, then feel free to contact us

USA Toll Free 
1(800)-860-5143
(8 am to 6 pm Cst)

UK Office Tel 
(0203) 868 5052
 

Live Chat Help
Same Day Delivery

 
Order Tracking

Our Suppliers



Marriott / PC Hotel Cakes
Gourment Sweets Mithai

Pizza Hut, Mac Donalds, KFC

Rehmat-e-sheree Mithai

Holiday Inn Hotel

Buds N Blossoms Flowers

Online Security


Shopping with Pakistan courier is 100% Secured, We use 128 Bit SSL secure server for all our transactions.
 

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