FREQUENTLY ASKED QUESTIONS
CALL US TOLL FREE : 1800 860 5143
If you have any more questions or chat
to us live
How can I pay for sending the gifts?
For International Customers
We accept Visa, Mastercard, Amex, and Discover credit and debit
cards online and over the phone. Other payment methods are listed
below:
-
Western Union /
MoneyGram Transfer / Remitly
-
US Bank Transfer (for
USA customers)
-
Zelle Pay (for USA
Customers)
-
UK Bank Transfer (for
UK customers)
-
Visa Gift Cards (
Available in USA Stores)
For Local Customers
-
Pakistani Bank
Transfer
-
Jazz Cash / EasyPaisa
How can I pay in my own currency?
On the checkout page, after
filling out the order form, you will have the option to pay in US
dollars (US$) or in your own currency.
I don't have a credit/debit card. Can I still
use your website?
Yes. The easiest way we
suggest is to buy a Visa Gift Card, which is easily available at all
major stores and banks. You can pay them cash, and they will issue
you a Visa Gift Card that can be used online on our website.
You may also send a money
transfer through Western Union or MoneyGram. For more information on
this, please contact us.
Is your site secure for giving credit card
information?
Yes, it is very secure.
Firstly, we are a PCI-compliant website. We use a 128-bit SSL
secure server to process data. We use the world-famous
Authorize.net gateway for approvals, and once the approval is
taken, your credit card information is immediately deleted from our
records.
All USD transactions are done
directly by our company and appear as "PAKISTAN GIFT COURIER INC"
on your card statement, with our toll-free number mentioned on it.
Do you accept PayPal?
Yes, but it is currently
disabled and will be reactivated in a few months as paypal has some
restrictions in Pakistan.
Will the gift look exactly as shown in the
picture?
Yes! In most cases, it will
look the same as these pictures are taken from our own products.
However, the appearance might differ slightly in some cities.
Are all the items gift-wrapped?
Yes, all items are
gift-wrapped with the vendor name printed on the wrapping.
Do you deliver a free greeting card?
Yes! Every order is delivered
with a free Greeting Card.
Where do you deliver?
We offer delivery in more
than 120 cities of Pakistan. Click here to
see the list of cities.
What are your delivery timings?
Most of our deliveries are
done between 11 AM to 8 PM.
Do you deliver on holidays?
Delivery on Sunday and other
public holidays is only available for: Karachi, Lahore, Islamabad,
Rawalpindi (Pindi), Hyderabad, Peshawar, Multan, Faisalabad, Jhelum,
Mirpur AK, Gujrat, Gujranwala, Wazirabad, Bahawalpur, Daska, Sialkot,
Shiekhupura, Sargodha, Sahiwal, Attock, Abbotabad, Wah Cantt & Dina.
Is shipping free, or are there any hidden
charges?
Yes, Shipping is Free! You
only pay the price you see on our website for the product; there are
no shipping charges or any other hidden charges.
What if the receiver does not receive the
product?
99% of our deliveries are
done on time. In some cases, delivery might be delayed due to an
incomplete address, a strike, etc. In such cases, we arrange the
delivery for the next day.
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